Information We Collect

We may collect certain data that you voluntarily provide when filling out forms or contacting us, including for example:

• ✓Full name
• ✓Mobile number or contact method
• ✓Email address, if provided
• ✓Company name, job title, and type of business activity
• ✓Any additional information you enter in the forms, such as business needs or operational challenges

How We Use the Information

We use the data you provide for the following purposes:

• ✓Responding to your inquiries and requests
• ✓Contacting you regarding Odoo ERP implementation, customization, and support services
• ✓Understanding your company's needs and providing appropriate guidance on the best way to benefit from Odoo
• ✓Improving the communication experience and the service provided to you

Website Analytics, Cookies and Advertising

We use Google Analytics 4, Google Tag Manager and Google Ads to understand website use, measure advertising performance and conversions, improve our services, and show relevant ToDoOps ads to previous visitors (remarketing). Visit data may include pages viewed, traffic source and campaign, interactions such as scrolling, link clicks and form activity, browser and device information, approximate location, and cookie or other online identifiers.

We and third-party providers, including Google, may use first-party cookies and identifiers (such as Analytics cookies) together with third-party cookies and advertising identifiers (such as Google advertising cookies) to measure visits and advertising and provide personalized ads. These providers may show our ads on Google Search, YouTube, the Google Display Network and other supported Google advertising services.

Google Signals is enabled. For users signed in to Google who have enabled Ads Personalization, Google may associate information about visits with Google account information to support advertising features, demographic and interest reporting, and remarketing. You can manage the associated Google activity through Google My Activity.

Our current remarketing audiences use a 30-day membership period and include visitors from our Odoo search campaign and visitors who show interest through website interactions. Audience membership does not guarantee that an ad will be shown. Any separate use of contact information for advertising matching requires the appropriate disclosure and consent.

Your Cookie and Advertising Choices

You can manage or turn off personalized Google ads through Google My Ad Center, manage cookies in your browser, or use the Google Analytics opt-out browser add-on for supported browsers. These choices affect different kinds of processing; turning off personalized ads does not necessarily stop all analytics or non-personalized ads. Blocking cookies may affect some website features.

Where consent is required, analytics and advertising processing must follow your consent choices. Merely visiting the website or submitting a service inquiry is not, by itself, affirmative consent to advertising personalization or to linking your contact details with browsing activity. You can also contact contact@todoops.sa with privacy questions or requests.

Data Sharing

We do not sell your personal data. Service providers may process inquiry data to help us receive and manage requests. Google and other providers may process website visit data, cookies and online identifiers for analytics, advertising measurement and remarketing as explained in this policy. Processing by these providers may take place outside Saudi Arabia, subject to the applicable requirements and their privacy terms. See Google’s Privacy Policy and how Google uses data from partner sites.

Data Protection

We handle your data confidentially and take measures to protect it from unauthorized access or use to the best of our ability. However, transmitting data over the internet cannot be guaranteed to be absolutely secure; therefore, we advise against sending sensitive information unrelated to your service request.

Data Retention Period

We retain the data you provide for as long as necessary to contact you regarding your request, to deliver the service, or for legitimate business follow-up — unless you request deletion of your data or unless regulations require retention for a longer period.

Your Rights

You may contact us to request the correction or deletion of your data, or to inquire about how it is used. We will handle your request in accordance with applicable regulations and policies.